This articles how to configure you system to use the "check in" feature of the mobile app. Please note that this feature is support on select versions of the mobile apps as well as select home page layouts. Please ask your AppSuite representative if you are on a version that supports this.
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The templates that you will need to configure are:
Order delay warning - The notification sent to the restaurant when it's been longer than x minutes (configured in step 1) and the order has not been changed to "complete".
- In order to receive this notification you will need to be set up as a recipient in the "Notification Recipient Module" for email, phone, and/or voice on the "check in" related settings.
Order Ready for Pickup user notification - The notification sent to the customer when the status of the order is changed to "Ready for Pickup"
User check-in notification - The notification sent to the restaurant when the user checks in. NOTE: If you are using the Cloud PRNT - printers, it will print out a chit when the user check's in.
To enable the cloud print receipt, you need to enable that setting on the printer. (See this article for more info)
Step 4: Time to test by placing an online order at that location!
Once this feature is enabled, you can disable it by deselecting the "check in enabled" setting explained in step 1.
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