How re-activate a "suspended" account.
To search suspended/inactive users, use the Inactive Users tab located in the CRM Module of the CCP.
To Activate or to see the reason for the suspension, please follow below instructions.
-> Search the member's account in the Inactive Users tab
-> Go to the member's profile
-> Click edit and scroll down to the active/inactive switch
Here you can activate and deactivate the account and the reason for the suspension.
To activate the account
-> Choose "Yes"
-> Click "Save"
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